Frequently Asked Questions
Everything you need to know about your Fan Treasures experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items. Please ensure all original tags are attached and the items are in their original packaging.
Are the products on Fan Treasures officially licensed?
Yes, we take pride in offering only 100% officially licensed merchandise from major sports leagues and entertainment brands.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our customer support team within 1 hour of placement if you need to make any changes.